Terms and Conditions

Welcome to Lokenath Gold Plating. By accessing or using our website, you agree to abide by the terms and conditions outlined below. Please take the time to read them carefully. By using our site, you acknowledge that you have understood and accepted all terms of use. If you disagree with any part of these terms, you must discontinue your use of the website immediately.

1. Introduction and Acceptance of Terms

The following terms and conditions govern the use of the Lokenath Gold Plating website, including all services provided therein. These terms are legally binding on all users of the site. By using the website, you signify your agreement to these terms. Lokenath Gold Plating reserves the right to modify, update, or change these terms at any time without prior notice. Any such modification will be effective immediately upon posting on the website. Continued use of the site after any changes indicates your acceptance of the updated terms.

2. Overview of Services

Lokenath Gold Plating, established in 1992, is based in Kolkata, India. We provide a wide range of plating services, including:

  • Jewelry Plating: Gold, silver, rhodium, copper, and nickel-free plating for jewelry.
  • Watches and Spectacles Plating: Offering premium finishes for watches and spectacles.
  • Electronics Equipment Plating: High-quality plating services for industrial and electronic components.
  • Medals, Mementos, and Showpiece Plating: Custom plating for decorative and ceremonial items.
  • Buckles and Bag Fittings Plating: Durability and aesthetic enhancements for various fittings and accessories.

Our services are aimed at both personal and industrial needs. We ensure top-notch quality and satisfaction through our meticulous processes and high-grade materials.We reserve the right to modify, discontinue,or enhance any service at our discretion.

User Responsibilities

As a user of our website, you agree to the following:

  • Accurate Information: You must provide accurate and truthful information when completing any forms or making any requests through our website. Providing false information may result in the termination of your access to our services.
  • Prohibited Activities: You agree not to:
    • Engage in any activity that could disrupt or interfere with the website’s functionality or compromise its security.
    • Attempt to gain unauthorized access to our servers, networks, or other restricted areas of the website.
    • Use our website for any unlawful purpose, including transmitting any malicious code or viruses that may damage the website or its users.
  • Respect for Intellectual Property: All content on this website, including text, images, logos, and graphics, is the exclusive property of Lokenath Gold Plating or our authorized partners. Users are prohibited from copying, reproducing, or distributing any material from the website without prior written consent.

4. Intellectual Property

Lokenath Gold Plating is the owner of all the intellectual property on this website. This includes but is not limited to designs, text, logos, images, and data, which are protected under Indian and international intellectual property laws. Unauthorized use of any content from the website for commercial or personal purposes without explicit permission is strictly prohibited.

5. Order Acceptance and Cancellations

We reserve the right to accept or reject any order placed through our website. In the event that we are unable to fulfill an order due to technical issues, unavailability of stock, or other reasons, we will notify you promptly. We also reserve the right to cancel an order if it has been found to be in violation of these terms and conditions.

  • Order Confirmations: Once you place an order, you will receive an order confirmation. However, this does not signify our acceptance of your order, as we may require additional verification or information before accepting your order.
  • Order Cancellations by Us: We may cancel any order at our discretion if we suspect any fraudulent activity or error in pricing, product information, or other reasons. A full refund will be processed if the payment has already been made.

6. Payment and Pricing

  • Pricing: The prices for all services are as stated on the website and are subject to change without notice. We strive to provide accurate and up-to-date information, but errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed for the incorrect price.
  • Payments: Payment for services must be made in full at the time of placing an order. Accepted payment methods will be displayed during the checkout process. We ensure that all payment transactions are secure and encrypted for your safety.
  • Taxes: All applicable taxes, including GST, will be included in the final amount payable for any services or products purchased.

7. Shipping and Delivery

For any products purchased through our website, delivery timelines and options will be provided at the time of order. While we strive to meet the estimated delivery times, delays may occur due to unforeseen circumstances, for which Lokenath Gold Plating cannot be held responsible.

  • International Deliveries: We deliver our products globally. However, international customers are responsible for any customs duties, taxes, or other charges imposed by their respective countries.
  • Shipping Costs: Shipping costs will be added to your total order amount during the checkout process and vary depending on the location and size of the package.

8. Return and Refund Policy

PolicyWe are committed to customer satisfaction. If you are unhappy with the service or product provided, please contact us within seven (7) days of receipt.

  • Eligible Returns: Returns may be accepted if the product is found to be defective or damaged during delivery. You will be required to provide proof of the damage for verification.
  • Non-Eligible Returns: Products that have been customized or personalized, or services that have already been rendered, may not be eligible for a refund.
  • Refunds: If your return is approved, a refund will be processed to your original method of payment. Refunds may take several days to appear, depending on your payment provider.

9. Privacy Policy

Your privacy is important to us. We collect personal information such as your name, contact details, and payment information solely for the purpose of processing your orders and improving our services. Please review our Privacy Policyto understand how we collect, store, and protect your data. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party websites or resources. These links are provided for convenience and do not signify our endorsement of the third-party site. Lokenath Gold Plating is not responsible for the availability, content, or practices of these third-party sites, and you access themat your own risk.

11. Limitation of Liability

While we take great care to ensure that the information on our website is accurate, we do not guarantee that the site will be error-free or uninterrupted. Lokenath Gold Plating shall not be liable for any damages, losses, or expenses incurred by users as a result of using the website. This includes, but is not limited to, indirect or consequential damages, loss of profits, or business interruptions.

12. Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of this website or its services shall be subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal.

13. Termination of Use

We reserve the right to terminate or suspend your access to the website and services at our sole discretion, without notice, for any conduct that violates these terms and conditions, or is harmful to the interests of Lokenath Gold Plating, or for any other reason.

14. Contact Information

If you have any questions, concerns, or inquiries regarding these terms and conditions, please contact us at:

Thank you for choosing Lokenath Gold Plating. Your satisfaction is our priority!